Practice management, charting, telemedicine, a patient portal, analytics, and more are all included in NextGen Software Enterprise for bigger ambulatory facilities. This EMR system, which is suitable for both multi-specialty and single-specialty clinics, manages clinical and administrative duties such as appointment scheduling and revenue management. It enables practitioners to save time while providing precise, high-quality treatment, resulting in increased revenue and patient happiness. The use of a mobile app and processes improves efficiency.
Nextgen’s Key Differentiators And Benefits:
- Increased Profits: Easier documentation and fewer mistakes result in higher treatment quality and more patient visits per day, increasing income.
- Automate registry reporting to save time and give clinicians precise, real-time data.
- Streamlined Workflow: With easy-to-use charting capabilities, you can spend less time dealing with documentation and eliminate the inconveniences of physical files.
- Allow patients to check-in online, examine their medical records, and keep track of their health, giving them more influence over their treatment.
- Navigation and data access are quick and easy thanks to an intuitive and user-friendly design.
- Interoperability is supported by the software, allowing users to effortlessly share and exchange data across patients, providers, payers, and health registries.
- NextGen EMR is a single-source application that allows users to access all clinical and administrative patient information quickly and easily.
- When clinicians click over a patient’s record in NextGen Ambulatory EHR, cheat sheets appear, providing a quick summary of the patient’s history.
- Users may work more effectively by dragging and dropping fields instead of clicking and scrolling through large amounts of data.
- Users may modify the structure of medical records using tab configuration by specialty, practice, provider, and visit type in NextGen EMR Ambulatory EHR.
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Characteristics:
- Patient Information: Electronically record and document medical data. Clinicians may access, produce, and amend medical data on the road thanks to the cloud-based server.
- Health Analytics: Comprehensive health analytics capabilities, such as population health, risk stratification, care coordination, and more, aid in the diagnosis and treatment recommendation process.
- Patients can use the patient portal to book appointments, pay bills, and seek medicine refills.
- The focus of Specialization: It includes distinct features and tools to manage operations depending on individual demands, and it is tailored to match many varied practices.
- Interoperability: Throughout the clinical workflow, medical information is exchanged. By storing and making information freely available, it improves clinical, financial, and patient outcomes.
- Claims Management: Manage the whole billing process to reduce revenue loss due to denied insurance claims, including insurance verification, claim scrubbing, automated billing statements, and more.
- Practice Management: Maximize income potential by implementing solutions that are simple to understand and apply for resolving billing issues.
- Population Health Management: Collects and analyses patient data from a variety of sources. With actionable insights, you can engage patients, cut expenses, and enhance healthcare quality.
- Health Information Sharing: Integrates data from many systems and locations in order to improve health information exchange. Supports sensitive data access in order to improve treatment quality.
- Revenue Cycle Management: Ensure more revenue at the lowest cost by increasing performance and addressing operational inefficiencies in billing and collections.
- Care Coordination: Identify and communicate patient diagnoses and needs to provide comprehensive and coordinated patient care.
- Mobile Solutions: Improve productivity by streamlining processes and clinical documentation with access from any internet-enabled device. On their servers, sensitive medical information is kept safe.
- Patients can converse and make payments via telehealth with the help of payment processing partners. Virtual visits, third-party invitations, and hub-and-support features are all available.
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PROS:
- All reviewers that defined its functionality agreed that it has all of the basic capabilities and provides conventional EMR and practice management functionality.
- Easy to use, navigate, learn, and modify: All users who mentioned ease of use and accessibility stated the system is simple to use, navigate, learn, and personalize.
- Cloud: Everyone who mentioned the cloud loved how it is cloud-based and available at any time from any place.
- It is continually enhancing the product. Since March, there have been two product upgrades. Customer service has substantially improved. Daily webinars that are free of a certain topic, so you can check-in, ask questions, get assistance, and then log out, are 99 percent of the time someone who picks up the phone and assists you with your problem.
- The product has a lot of great features, such as sending charges from the docs to the billing department with ease, seeing the exact statement a patient received so you can talk to them more intelligently, getting a lot of detail on the claims, rescheduling a patient from one day to the next, and blocking or opening a portion of the schedule.
- Within the practice, there is a lot of scheduling.
- Billing for patients, as well as the option to search billing details under each chart.
- Logging in using a username and password allows remote access to information.
- When compared to large hospital EMRs like Cerner, Epic, and Meditech, which cater to large clinics, this EMR is simple to use and targeted to mid-sized clinics.
- Customer service and technical help are both responsive and customer-friendly.
- From the cost of implementation to the cost of management, NextGen is unbeatable.
CONS:
- Learning Curve: As indicated by all users who spoke about the learning curve during the first set-up, there is a learning curve.
- Performance: All users who mentioned performance reported the system had poor reaction times, crashes, and freezes on occasion.
- Support: As 66 percent of reviewers who specified customer support said, reaching out to support may be difficult, and replies might be delayed at times.
- Depending on the operating system and device, the user experience is inconsistent (example: user interface varies from web-browser on the desktop to Android app, to iOS).
- Vendor support for the most recent mobile operating systems lags behind the most recent upgrade, posing a security concern.
- The efficiency of module loading may be improved, as each department module can take several seconds to load when the program is initially used.
- The availability of ICD code changes lags behind those of other EHR providers.
