Every year, the IT services market breaks records of profitability. In the near future, the profitability of the IT sector will only grow. Since Mark Zuckenberg announced the launch of the Metaverse, IT giants have been investing in software applications, services, websites, and software products one by one.
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From the quality of IT services envy business competitiveness, profitability and efficiency of the management system. In these conceptual tasks, mistakes can cost the business owner dearly.
How to choose professional outsourcing software development services, filter out low-quality services and build trust?
First of all, representatives of medium-sized businesses suffer from low-quality services. Large corporations already understand the importance of the service and have experience working with IT contractors, including with negative results. Companies that first encountered ordering IT services or hiring an outsourcing team are more at risk of being deceived.
What should an entrepreneur pay attention to in the first place, so as not to say goodbye to his money for nothing?
Low development cost
The classic saying “free cheese is only in a mousetrap” will be relevant at all times. The IT sector is no exception. A bad company can be seen in unreasonable discounts, when the market sets one price, and your contractor is ready to discount by half. Discounts are always good for the client, but in the IT niche they should not affect the quality of the service.
As a rule, contractors offering a discount expect to “lure” the client with a price and at the same time win on hidden fees. For example, the cost of the contract may include development, but without a license and further technical support. However, one of the main disadvantages of an outsourcing team is to run into low-quality services.
The thing is that the performance of the finished product can only be assessed after the official release, when there is feedback from the buyer and all the improvements have been made. If the contract does not specify technical support, after-sales service, then after full payment, there will simply be no one to make claims.
Also, a low price may indicate a stripped-down version of the product, inconsistent software solutions, minimized versions of testing, and banal ignoring of production stages. For example, a contractor can save on testing and try to sell the solution in Russian “maybe”.
Despite the presence of “red flags”, representatives of medium-sized businesses often agree to risky cooperation. The reason is cost savings. The cost of developing an IT product turns out to be unbearable for the customer, and the latter is forced to agree to quality restrictions. You can find out about the ratio of price and quality of work here: https://digitalsuits.co/services/real-estate-software-development-company/.
The reality is that almost all contractors miss deadlines. The reason is that it is difficult to identify potential risks and difficulties in advance. However, when a contractor names unrealistic deadlines, this cannot but be alarming. It should also be noted that development in a short time with a professional contractor will cost more. Therefore, it is unlikely that the outsourced team will be involved in charity.
Lack of examples of work
Another worrying indicator is the lack of examples of work or portfolios. As you know, references are one of the main indicators of the quality of a contractor’s services, which can be assessed immediately, at a glance. Experienced customers choose contractors with references in the product niche in which the project will be implemented. This is an important component of the success of cooperation. It is unlikely that the customer will have the time and desire to “pump” the external team for the intricacies of their business.
At the same time, in addition to specialized experience, motivation and involvement in the process are needed. Perhaps, for a young team, your order will be more important, and the contractor will make every effort for successful implementation, while for experienced teams, your order may become a regular routine. In this regard, each situation has its own individuality and the final decision should be made on the basis of all qualitative indicators: cost, deadlines, portfolio, professionalism of the contractor and team involvement.